Legal Documentation

Privacy Policy

Last updated: January 1, 2024

This Privacy Policy explains how LUNI TOWER ("the Company," "we," "us," or "our") collects, uses, stores, and protects information when you visit our website, submit inquiries, communicate with us, or engage our website configuration and digital presence support services.

1. Company Overview

LUNI TOWER is a digital presence advisory and configuration company headquartered in Missoula, Montana, United States. We provide website workspace configuration, digital content deployment assistance, interface customization guidance, and online presence support services.

Our services are advisory and support-focused in nature. We do not provide software engineering, hosting infrastructure management, payment processing systems, server maintenance, or management of client data systems.

2. Information We Collect

We may collect limited information necessary to respond to inquiries, provide services, communicate with Clients, and operate our website.

2.1 Information You Provide Directly

We may collect information that you voluntarily provide when contacting us, submitting a form, requesting services, or communicating with our team. This may include:

• Name or business name.
• Email address.
• Phone number.
• Mailing address or business location.
• Project details, service requests, and business information shared by you.
• Website links, digital assets, written content, or platform-related information provided for service purposes.
• Billing-related information necessary to issue invoices or process service records.

2.2 Automatically Collected Information

When you visit our website, certain technical information may be collected automatically through standard website technologies. This may include:

• IP address.
• Browser type and version.
• Device type.
• Operating system.
• Pages visited and general website usage activity.
• Referral source or general traffic information.

This information is generally used to maintain website functionality, understand site performance, and improve user experience.

3. How We Use Information

LUNI TOWER may use collected information for the following purposes:

• To respond to inquiries and service requests.
• To communicate with Clients regarding active or potential engagements.
• To prepare service scopes, proposals, invoices, and project-related communications.
• To provide website workspace configuration and digital presence support services.
• To organize Client-provided digital materials for agreed service purposes.
• To maintain business records and comply with legal or administrative obligations.
• To improve website functionality, communication processes, and service delivery.
• To protect the rights, safety, and security of LUNI TOWER, our Clients, and our website.

4. Client Materials and Digital Assets

During service engagements, Clients may provide website content, brand materials, platform screenshots, layout references, written copy, media assets, or other digital materials. These materials are used solely for the purpose of delivering the agreed services.

LUNI TOWER does not claim ownership of Client-provided materials. Client materials remain the property of the Client or their respective rights holders.

The Client is responsible for ensuring that all materials provided to LUNI TOWER are lawful, accurate, and do not infringe upon third-party intellectual property rights.

5. How We Share Information

LUNI TOWER does not sell personal information. We do not rent or trade personal information to third parties for marketing purposes.

We may share limited information only in the following circumstances:

• With service providers that help us operate our business, such as email, invoicing, website hosting, or administrative tools.
• When necessary to complete a service requested by the Client.
• When required by law, legal process, court order, or government request.
• When necessary to protect our legal rights, prevent fraud, enforce agreements, or address security concerns.
• With the Client's consent or direction.

6. Third-Party Platforms

Our services may involve guidance or support within third-party platforms selected or used by the Client. These third-party platforms operate independently and are governed by their own privacy policies, terms of service, data practices, and security standards.

LUNI TOWER is not responsible for the privacy practices, technical systems, data collection methods, or platform changes of third-party providers.

Clients are encouraged to review the privacy policies and terms of any third-party platforms they use in connection with their online presence.

7. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, or similar technologies to support website functionality, understand visitor activity, and improve user experience.

You may adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.

8. Data Security

LUNI TOWER uses reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no method of electronic transmission or digital storage is completely secure. We cannot guarantee absolute security of information transmitted to or from our website or shared through digital communication channels.

9. Data Retention

We retain information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce agreements.

Client-provided materials may be retained for administrative, reference, quality assurance, or recordkeeping purposes unless deletion is requested and retention is no longer legally or operationally necessary.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These rights may include the ability to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of certain personal information.
• Object to or restrict certain processing activities.
• Request a copy of information you provided to us.
• Withdraw consent where processing is based on consent.

To exercise any applicable privacy rights, please contact us using the contact information provided at the end of this Policy.

11. Email Communications

If you contact LUNI TOWER or engage our services, we may use your email address to communicate with you regarding inquiries, proposals, active engagements, invoices, updates, and service-related matters.

We do not use Client email addresses for unrelated promotional campaigns without consent. If you receive optional marketing communications from us, you may opt out by following the unsubscribe instructions or contacting us directly.

12. Children's Privacy

Our website and services are intended for individuals and businesses that are at least 18 years of age. We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete such information.

13. International Visitors

LUNI TOWER is based in the United States. If you access our website or communicate with us from outside the United States, you understand that your information may be processed and stored in the United States or other locations where our service providers operate.

By using our website or submitting information to us, you acknowledge that your information may be transferred to jurisdictions that may have privacy laws different from those in your location.

14. Do Not Track Signals

Some browsers provide "Do Not Track" signals. Because there is no universally accepted standard for how websites should respond to such signals, our website may not respond to them in a specific manner.

15. Changes to This Privacy Policy

LUNI TOWER reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised "Last updated" date.

Continued use of our website or services after any changes are posted constitutes acknowledgment of the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or how LUNI TOWER handles privacy-related matters, please contact us using the information below.